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July 07, 2007

Sony VAIO customer service

Jane Galt describes her ongoing nightmare with Sony VAIO customer service. The preamble is familiar and this sentiment spot on:

This makes me angrier than I'd be if they'd just said, "You know what, screw you." At least then I wouldn't be wasting my time on the illusion that someday, they might make my computer work.

The comments are worth a look. My favourite: A guy still enraged at Sony for a Beta repair problem in the mid-'80s. Feeling better and better about my HP Pavilion all the time.

Posted by Ghost of a flea at July 7, 2007 08:51 AM