Ghost of a flea: Air Transat update

? Gaby Chr�tien | Main | History in the making too ?

April 04, 2005

Air Transat update

On March 16 I learned that the rudder of an Air Transat flight had fallen off. This lead me to write the company asking if they were planning to use an Airbus A310 on my upcoming flight to England, home and beauty. The company has yet to acknowledge my email let alone address my question and concerns. I have, therefore, written a letter of complaint to my travel agent, Expedia.ca.

I welcome suggestions from Flea-readers about further avenues of complaint. In the meantime I have this suggestion: don't fly Air Transat. At least one of their planes had half its tail section fall off and they cannot be bothered to answer your mail once they have your money.

Update: Expedia.ca replies. Their slogan: "Now we're getting somewhere!" My slogan: Thanks for nothing!

Thank you for contacting Expedia.ca regarding your interest in contacting Air Transat. Please note that Expedia.ca is an online booking service which enables our customers to act as their own travel agent. We are solely here as customer service agents to assist you with everything possible.

As you requested the contact number for Air Transat is 1-800-388-5836. We hope this helps.

Posted by Ghost of a flea at April 4, 2005 08:51 AM

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